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FAQ

Frequently Asked
Questions

CRICOS is an platform that helps learners explore and obtain Australian qualifications, from anywhere in the world, without needing to be in Australia.

All our qualifications are Australian Nationally Recognised.

Qualifications identified as nationally recognised are drawn from Australia’s vocational education and training system and are issued by an appropriately registered Australian training provider.

Recognition by a particular employer, professional body, government authority or overseas institution may depend on its own requirements.

Your Certificate is issued upon completion of all your Unit of Competency, and assessments.

You will receive your certificate by email. Paper certificates may be available upon request.

Many qualifications available through CRICOS are designed for online delivery. However, some may require workplace activities, practical demonstrations, video evidence, live discussions or access to a suitable work environment.

Always check the delivery and assessment requirements before enrolling.

The majority of our courses are entirely online, which offers our students the freedom and flexibility they need to succeed. They are self-paced, so you get to choose how fast or slow you want to complete them.

The expected duration is shown on each qualification page where available.

Actual completion time may vary depending on:

The qualification structure

The delivery schedule

Your available study time

Assessment progress

Previous knowledge or experience Recognition of Prior Learning Workplace evidence requirements.

The delivering provider will confirm the expected duration before enrolment.

This depends on the qualification, its duration and your existing experience.

Your provider may recommend a regular weekly study schedule. Learners who dedicate consistent time to reading, activities and assessments are generally better positioned to maintain progress.

Units of competency describe the specific workplace skills and knowledge required as part of an Australian vocational qualification.

To complete the qualification, you must be assessed as competent in every required core and elective unit included in your enrolment.

Assessment methods may include:

Written questions
Projects
Case studies
Workplace documents
Practical tasks
Video demonstrations
Interviews or discussions
Third-party reports
Portfolios of evidence

The exact assessment method depends on the qualification, unit requirements and provider.

No. Australian vocational qualifications are generally competency-based.

Assessment often focuses on your ability to apply knowledge and demonstrate practical skills rather than relying only on traditional examinations.

Some providers may still use quizzes, knowledge tests or supervised Open Book assessment activities.

Some qualifications are suitable for people entering a new field, while others are intended for experienced professionals or require access to a workplace.

While actual experience is not necessary, a good understanding of the Area of Study is highly recommended.

You need sufficient English-language ability to understand the learning materials, communicate with trainers and complete assessments.

The provider may request evidence or conduct an informal assessment of your language, literacy and numeracy skills before accepting your enrolment.

An Australian Qualification will strengthen your profile for certain migration or skills-assessment pathways, depending on your occupation, experience, the relevant assessing authority and current migration requirements.

Because every pathway is different, it is important to confirm how the qualification may apply to your individual circumstances. A registered migration professional or the relevant government authority can provide tailored advice before you make a choice of Qualification, based on type of Visa you intend to apply for.

Yes. Our Australian Qualifications are made up of Nationally Recognised units of competency.

If you later enrol in another qualification in Australia, any units you have already successfully completed are credited toward your new qualification. You will not be required to repeat the training or assessment for those units.

You will usually need:
A laptop or desktop computer
Reliable internet access.
An email address
A web browser
Word-processing software
A camera or smartphone for video evidence where required access to online meeting software

Additional requirements will depend on the qualification.

The advertised fee is displayed on the relevant qualification page where available.

Before enrolling, confirm what the fee includes, such as:
Learning resources
Assessment
Trainer support
Online platform access
Administrative costs
Qualification issuance

Additional charges should be explained in the provider’s enrolment information.

Payment plans may be available for selected qualifications and providers.

Availability, deposit amounts and payment schedules will be confirmed during the enrolment process.

Yes. Fees, provider arrangements, availability, delivery methods and qualification details may change.

The final terms are those supplied at the time your enrolment is processed.

A representative will review your enquiry and contact you to discuss:

Your preferred qualification
Your professional goals
Your existing experience
Entry requirements
Provider options
Fees and payment arrangements
The next application steps

An enquiry does not automatically create an enrolment.

But don't worry, we will help you throughout the process.

Changing qualifications may be possible, depending on the provider’s policies and your progress.

There may be administrative, financial or academic implications, so contact the provider as early as possible before making a change.

Refund eligibility is determined by the delivering provider’s cancellation and refund policy.

You should read and understand that policy before paying any fees. CRICOS has the final say in cancelling and/or refunding, on a case by case basis.

No qualification can guarantee employment, promotion, licensing, migration outcomes or a particular salary.

A qualification can help you develop skills, demonstrate capability and strengthen your professional profile, but employment outcomes depend on many factors.