Qualification Snapshot

Qualification Overview

The Certificate III in Business (Records and Information Management) BSB30120 is designed for individuals who want to build practical business administration skills while specialising in records and information management. Students develop the knowledge required to organise, maintain, retrieve and protect business records in accordance with organisational procedures and legislative requirements.

Throughout this qualification, you’ll gain hands-on skills in document management, workplace communication, business administration, spreadsheet development and records control. You’ll learn how to manage both physical and digital information systems, helping organisations maintain accurate, secure and accessible business records while supporting efficient day-to-day operations.

This nationally recognised qualification is delivered through one of CRICOS’ partnered Registered Training Organisations (RTOs) using competency-based assessment that focuses on demonstrating practical workplace skills and knowledge.

Career Opportunities

• Administrative Officer
• Records Assistant
• Assistant Registry Officer
• Information Management Assistant
• Human Resources Administrator
• Office Administrator
• Business Support Officer
• Document Control Assistant

Skills You’ll Develop

• Business records management
• Information retrieval and storage
• Document control procedures
• Business administration
• Professional workplace communication
• Spreadsheet development
• Business document design
• Workplace organisation
• Critical thinking
• Workplace health and safety practices

Studying This Qualification

This qualification is delivered through one of CRICOS’ partnered Registered Training Organisations (RTOs). Depending on the provider selected, students may benefit from flexible online learning, trainer support, competency-based assessment and Recognition of Prior Learning (RPL), where available.