Qualification Snapshot
| Qualification Code |
BSB40820 |
| AQF Level |
Certificate IV (AQF Level 4) |
| Study Area |
Marketing & Communication |
| Training Package |
BSB – Business Services |
| Delivery Mode |
100% Online |
| Typical Duration |
6 Months |
| Assessment |
Competency-based assessments |
| Recognition |
Nationally Recognised Qualification |
Qualification Overview
The BSB40820 Certificate IV in Marketing and Communication provides the practical skills and knowledge required to build a successful career in today’s fast-paced marketing industry. Designed for aspiring marketing professionals and business owners, this qualification develops the ability to create effective marketing strategies, communicate with target audiences and contribute to successful promotional campaigns.
Throughout this qualification, students learn how to analyse consumer behaviour, conduct market research, develop marketing content, support digital marketing initiatives and build strong stakeholder relationships. The course combines creativity with strategic thinking, preparing graduates to contribute confidently to marketing teams across a wide range of industries.
This nationally recognised qualification is delivered through one of CRICOS’ partnered Registered Training Organisations (RTOs) using competency-based assessment designed to demonstrate practical workplace capability.
Career Opportunities
- Marketing Assistant
- Marketing Officer
- Marketing Coordinator
- Communications Assistant
- Digital Marketing Assistant
- Social Media Coordinator
- Market Research Assistant
- Promotions Coordinator
Skills You’ll Develop
- Marketing strategy development
- Market research and analysis
- Consumer behaviour analysis
- Digital marketing fundamentals
- Marketing communication
- Content planning
- Business relationship management
- Campaign planning and coordination
- Critical thinking
- Professional communication
Studying This Qualification
This qualification is delivered through one of CRICOS’ partnered Registered Training Organisations (RTOs). Depending on the provider selected, students may benefit from flexible online study, trainer support, competency-based assessment and Recognition of Prior Learning (RPL) where available.
Topics of Course
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Research and analyse communications information
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Develop communications deliverables
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Finalise communications deliverables
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Use digital workplace information
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Integrate digital solutions into work processes
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Comply with intellectual property rights
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Plan complex document
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Draft complex document
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Finalise complex document
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Establish framework for communication
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Develop ideas for communication
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Debate and discuss ideas
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Prepare presentation
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Deliver presentation
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Review presentation
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Evaluate drivers of consumer behaviour
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Evaluate reasons for existing levels of consumer interest
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Recommend marketing focus
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Identify marketing opportunities
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Analyse marketing opportunities
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Evaluate marketing opportunities
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Prepare to undertake marketing activity
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Co-ordinate marketing activities
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Review marketing activities
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Establish convergent environment
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Prepare convergent tools and techniques
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Implement marketing communications
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Determine social media requirements
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Develop social media policies and procedures
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Develop social media strategy
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Monitor social media use
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Review social media performance
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Develop marketing strategy for business venture
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Establish marketing mix for the business venture
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Implement marketing strategy
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Evaluate marketing performance
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Establish business relationships
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Maintain business relationships
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Build and improve business relationships