Qualification Snapshot
| Qualification Code |
BSB50420 |
| Qualification Name |
Diploma of Leadership and Management |
| AQF Level |
Diploma – AQF Level 5 |
| Study Area |
Business and Leadership |
| Training Package |
BSB – Business Services Training Package |
| Delivery Mode |
Online |
| Typical Duration |
12 months |
| Assessment |
Competency-based assessments, practical activities and workplace-related projects |
| Recognition |
Nationally recognised qualification |
Qualification Overview
The BSB50420 Diploma of Leadership and Management is designed for individuals who want to develop practical leadership and management capabilities for use across a wide range of industries and workplaces.
Students develop skills in leading teams, managing workplace relationships, communicating with influence, improving operational performance, managing business risk and supporting organisational objectives.
This qualification is delivered through a partnered Registered Training Organisation. Assessment is competency-based and focuses on demonstrating practical skills and workplace knowledge rather than traditional examinations.
Career Opportunities
- Business Manager
- Operations Manager
- Office Manager
- Team Leader
- Project Coordinator
- Department Supervisor
Skills You’ll Develop
- Leadership and people management
- Business communication
- Operational planning
- Critical and creative thinking
- Risk management
- Project coordination
- Team development
- Emotional intelligence
Studying This Qualification
- Flexible online study options
- Competency-based assessment
- No traditional examinations
- Recognition of Prior Learning may be available
- Entry requirements and delivery arrangements may vary between participating RTOs
Topics of Course
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Establish operational plan
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Manage resource acquisition
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Monitor and review operational performance
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Identify communication requirements
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Negotiate to achieve agreed outcome
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Participate in and lead meetings
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Make presentations
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Prepare to develop emotional intelligence
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Develop emotional intelligence
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Promote development of emotional intelligence in others
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Assess individual and team critical and creative thinking skills
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Establish an environment that encourages the application of critical and creative thinking
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Monitor and improve thinking practices
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Establish effective workplace relationship processes
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Manage effective workplace relationships
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Review management of workplace relationships
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Establish team performance plan.
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Develop and facilitate team cohesion.
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Facilitate teamwork.
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Liaise with stakeholders.
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Prepare for meetings
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Conduct meetings
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Follow up meetings
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Establish risk context
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Identify risks
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Analyse risks
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Select and implement treatments
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Establish project parameters
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Develop project plan
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Administer and monitor project
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Finalise and review project
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Establish work practices
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Create an innovative environment
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Implement innovative work environment
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Share and evaluate innovative ideas and work environment
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Allocate work
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Assess performance
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Provide feedback
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Manage follow up
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Manage work goal development
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Facilitate achievement of work priorities
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Develop and maintain professional competence
