Qualification Snapshot
| Qualification Code |
BSB40420 |
| AQF Level |
Certificate IV (AQF Level 4) |
| Study Area |
Business & Human Resources |
| Training Package |
BSB – Business Services |
| Delivery Mode |
100% Online |
| Typical Duration |
6 Months |
| Assessment |
Competency-based assessments |
| Recognition |
Nationally Recognised Qualification |
Qualification Overview
The BSB40420 Certificate IV in Human Resources Management provides the practical knowledge and skills required to support human resource functions across a wide range of organisations. It is designed for individuals seeking to begin a career in HR or formalise their existing workplace experience while developing a solid understanding of contemporary people management practices.
Throughout this qualification, students learn how to support recruitment and onboarding processes, contribute to employee performance and development, communicate effectively within the workplace, apply relevant employment legislation, and assist in creating positive workplace cultures. The course develops practical, transferable skills that are valued across both public and private sector organisations.
This nationally recognised qualification is delivered through one of CRICOS’ partnered Registered Training Organisations (RTOs) using competency-based assessment designed to demonstrate practical workplace capability.
Career Opportunities
- Human Resources Assistant
- Human Resources Administrator
- Human Resources Officer
- Recruitment Assistant
- People & Culture Administrator
- Payroll Support Officer
- Learning & Development Assistant
Skills You’ll Develop
- Recruitment and onboarding
- Employee relations
- Performance management support
- Workplace communication
- Conflict resolution
- Employment legislation awareness
- People management fundamentals
- Digital workplace collaboration
- Critical thinking and problem solving
- Professional administration skills
Studying This Qualification
This qualification is delivered through one of CRICOS’ partnered Registered Training Organisations (RTOs). Depending on the provider selected, students may benefit from flexible online study, trainer support, competency-based assessment and Recognition of Prior Learning (RPL) where available.
Topics of Course
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Review existing digital technology use in the business
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Identify opportunities to implement digital technologies for workplace collaboration
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Implement and use digital technologies to collaborate in the workplace
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Plan complex document
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Draft complex document
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Finalise complex document
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Prepare to lead workplace relationships
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Lead workplace relationships
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Review leadership
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Identify human resources functions
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Review policy and procedures frameworks
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Apply ethical framework
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Analyse human resource metrics
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Report outcomes of review and analysis
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Support preparation of Employee and Industrial Relations processes
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Support industrial relations
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Support employee relations
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Contribute to continuous improvement
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Provide information to work team about WHS policies and procedures
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Implement and monitor work team consultative arrangements for managing WHS
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Implement and monitor organisational procedures for providing WHS training to work team
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Implement and monitor organisational procedures and legal requirements for identifying hazards, and assessing and controlling risks
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Implement and monitor organisational procedures for maintaining WHS records
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Plan for recruitment
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Screen and interview potential candidates
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Assess and select candidates
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Manage candidate outcomes
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Onboard successful candidate
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Update organisation’s remuneration strategy
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Coordinate remuneration and employee benefits strategy
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Review and update remuneration strategy
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Review performance development infrastructure
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Promote performance development system
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Recommend improvements to performance development system in response to collated data
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Contribute to needs development.
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Support implementation of learning and development.
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Monitor and evaluate workplace learning.
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Assist development of policies and procedures
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Coordinate separation and termination
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Coordinate exit interview process
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Establish project parameters
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Develop project plan
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Administer and monitor project
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Finalise and review project