Qualification Snapshot
| Qualification Code |
BSB40520 |
| AQF Level |
Certificate IV (AQF Level 4) |
| Study Area |
Business & Leadership |
| Training Package |
BSB – Business Services |
| Delivery Mode |
100% Online |
| Typical Duration |
6 Months |
| Assessment |
Competency-based assessments |
| Recognition |
Nationally Recognised Qualification |
Qualification Overview
The BSB40520 Certificate IV in Leadership and Management is designed for emerging leaders, supervisors and aspiring managers who want to develop the practical skills required to lead teams and achieve organisational success. This qualification prepares students to confidently step into leadership roles across a broad range of industries.
Throughout this qualification, students learn how to lead workplace relationships, communicate effectively, coordinate business operations, support team performance and solve workplace challenges. The course develops practical leadership capabilities that help graduates motivate others, improve productivity and contribute to positive organisational outcomes.
This nationally recognised qualification is delivered through one of CRICOS’ partnered Registered Training Organisations (RTOs) using competency-based assessment designed to demonstrate practical workplace capability.
Career Opportunities
- Team Leader
- Supervisor
- Business Coordinator
- Operations Supervisor
- Production Supervisor
- Distribution Centre Supervisor
- Frontline Manager
- Leading Hand
Skills You’ll Develop
- Leadership and team management
- Workplace communication
- Operational planning
- Team performance management
- Problem solving and decision making
- Business coordination
- Conflict resolution
- Workplace relationship management
- Critical thinking
- Professional leadership skills
Studying This Qualification
This qualification is delivered through one of CRICOS’ partnered Registered Training Organisations (RTOs). Depending on the provider selected, students may benefit from flexible online study, trainer support, competency-based assessment and Recognition of Prior Learning (RPL) where available.
Topics of Course
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Prepare to demonstrate leadership
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Align behaviour with organisational values
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Model leadership behaviour
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Plan complex document
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Draft complex document
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Finalise complex document
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Prepare to implement operational plan
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Implement operational plan
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Monitor operational performance
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Review operations based on performance
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Prepare for communication
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Use communication strategies to provide work instruction
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Facilitate workplace communication
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Monitor and support team communication
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Prepare to develop emotional intelligence
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Develop emotional intelligence
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Promote development of emotional intelligence in others
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Establish role of critical thinking in workplace
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Lead critical thinking process
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Develop critical thinking mindset
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Prepare to lead workplace relationships
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Lead workplace relationships
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Review leadership
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Plan team outcomes
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Coordinate team and individuals
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Support team
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Monitor team performance
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Plan personal work schedule
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Implement personal work schedule
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Review personal work priorities
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Provide information to work team about WHS policies and procedures
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Implement and monitor work team consultative arrangements for managing WHS
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Implement and monitor organisational procedures for providing WHS training to work team
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Implement and monitor organisational procedures and legal requirements for identifying hazards, and assessing and controlling risks
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Implement and monitor organisational procedures for maintaining WHS records
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Establish project parameters
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Develop project plan
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Administer and monitor project
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Finalise and review project
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Establish business relationships
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Maintain business relationships
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Build and improve business relationships